Privacy Policy
for
Dar Al Fakhama General Trading LLC
Effective Date: February 12, 2026
Dar Al Fakhama General Trading LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.daralfakhama-gt.com] (the "Website"), interact with our services, or engage in business with us. By using our Website or services, you consent to the practices described in this policy.
We operate in compliance with applicable data protection laws, including the UAE Federal Decree-Law No. 45/2021 on the Protection of Personal Data and other relevant regulations.
1. Information We Collect
We may collect the following types of information:
- Personal Information*: Such as your name, email address, phone number, postal address, and payment details when you inquire about products, place orders, subscribe to newsletters, or contact us via forms.
- Usage Data*: Automatically collected data including IP address, browser type, device information, pages visited, time spent on pages, and referring/exit pages.
- Cookies and Tracking Technologies*: We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and administer the Website. You can manage cookie preferences through your browser settings.
- Business-Related Information*: For clients and partners, we may collect company details, transaction history, and communication records.
We do not collect sensitive personal data (e.g., racial or ethnic origin, religious beliefs) unless required for specific services and with your explicit consent.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services, such as processing inquiries, fulfilling orders, and delivering luxurious Iranian marble products.
- To communicate with you, including sending updates, newsletters, promotional offers, and responding to your queries.
- To analyze Website usage and enhance functionality, security, and user experience.
- For legal compliance, fraud prevention, and enforcing our terms.
- For marketing purposes, with options to opt-out at any time.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers : Third parties who assist with Website hosting, payment processing, email services, or analytics (e.g., Google Analytics), bound by confidentiality agreements.
- Business Partners : For joint marketing or service delivery, with your consent where required.
- Legal Authorities : If required by law, court order, or to protect our rights, property, or safety.
- Successors : In the event of a merger, acquisition, or asset sale.
We ensure that any shared data is protected and used only for the specified purposes.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights
Under applicable laws, you have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict processing of your data.
- Withdraw consent (where processing is based on consent).
- Lodge a complaint with the relevant data protection authority (e.g., UAE Data Protection Office).
To exercise these rights, contact us at info@daralfakhama-gt.com. We will respond within a reasonable timeframe.
6. Children's Privacy
Our Website and services are not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.
7. International Data Transfers
Your information may be transferred to and processed in countries outside the UAE, including those with different data protection standards. We ensure appropriate safeguards are in place, such as standard contractual clauses.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes constitutes acceptance.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Dar Al Fakhama General Trading LLC
[Address: Deira Front of City Center Deira - Dubai, UAE]
Email: info@daralfakhama-gt.com
Phone: +971 55 668 8536
Thank you for trusting Dar Al Fakhama. We value your privacy and strive to protect it.